Last Updated: February 12, 2026
This Privacy Policy describes how Alphalete Mechanical LLC, doing business as Alphalete Trenchless, collects, uses, and protects your information when you use our website or services.
Company Information
Alphalete Mechanical LLC
716 Clark Pl Ste 160
Colorado Springs, CO 80915
Email: Scott@alphaletetrenchless.com
Phone: 720-330-4856
By using our website or services, you agree to this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Email address
- Phone number
- Property address
- Service details
- Any information you voluntarily submit through forms, calls, or messages
Usage Information
We may collect information such as:
- IP address
- Browser type
- Pages visited
- Date and time of visits
- Device information
This data helps us improve our website and services.
2. How We Use Your Information
We use your information to:
- Schedule appointments
- Provide trenchless sewer and mechanical services
- Respond to inquiries
- Send appointment confirmations or updates
- Provide customer service
- Improve our website and marketing
- Comply with legal obligations
3. SMS Communications and Consent
How We Obtain SMS Consent
SMS consent is obtained when you:
- Submit your phone number through our website forms
- Request service or an estimate
- Schedule an appointment
- Verbally consent during a phone call
- Opt in through other direct communication methods
By providing your phone number and opting in, you consent to receive SMS messages from Alphalete Mechanical LLC related to your inquiry or service.
How We Use SMS Communications
SMS messages may include:
- Appointment confirmations
- Scheduling updates
- Estimate follow-ups
- Customer service responses
- Service-related notifications
Message frequency varies.
Message and data rates may apply.
You may opt out at any time by replying STOP. You may reply HELP for assistance.
How Phone Numbers Are Used
Phone numbers collected for SMS consent are used only for internal business purposes, including:
- Calling you to schedule or confirm appointments
- Sending service-related text messages
- Providing customer support
We do not use phone numbers for unrelated marketing.
4. Sharing and Sale of Information
We do not sell, rent, or trade your personal information.
We do not sell or share phone numbers with third parties for marketing purposes.
Phone numbers are used solely by Alphalete Mechanical LLC for internal business operations.
We may share information with trusted service providers who assist in operating our business, such as:
- CRM providers
- SMS service platforms
- Scheduling software
These providers are contractually required to protect your information.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Improve website performance
- Understand visitor behavior
- Optimize user experience
You can disable cookies in your browser settings, though some website features may not function properly.
6. Data Retention
We retain personal information only as long as necessary to:
- Provide services
- Maintain business records
- Comply with legal obligations
7. Data Security
We use reasonable administrative and technical safeguards to protect your personal information.
However, no method of internet transmission is completely secure.
8. Your Rights
You may:
- Request access to your personal information
- Request correction
- Request deletion
- Withdraw SMS consent at any time
To exercise these rights, contact us at Scott@alphaletetrenchless.com.
9. Children’s Privacy
Our services are not directed to individuals under 13. We do not knowingly collect personal information from children under 13.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Updates will be posted on this page with a revised “Last Updated” date.
Continued use of our website constitutes acceptance of any changes.
12. Contact Us
If you have questions about this Privacy Policy, you may contact us:
Alphalete Mechanical LLC
716 Clark Pl Ste 160
Colorado Springs, CO 80915
Email: Scott@alphaletetrenchless.com
Phone: 720-330-4856